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affordable housing
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Kaya Biz

Cashbuild, Capitec and NHFC join forces to launch affordable housing

By: Natasha Archary Image: Adobe Stock In an effort to address the growing demand for affordable housing in South Africa, Cashbuild, Capitec, and the National Housing Finance Corporation (NHFC) have joined forces to launch an affordable housing project. This collaboration aims to make homeownership more accessible to low and middle-income families, who often face significant barriers in the property market. Cashbuild, a leading retailer of building materials, plays a pivotal […]

today01/08/2024

from creche to university
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Kaya Biz

From creche to university: Capitec’s Education Loan for accessible learning

By: Natasha Archary Image: Julia M Cameron Pexels From creche to university, Capitec's Education Loan is paving the way for accessible learning across South Africa. Group Executive of Marketing and Communications at Capitec, Francois Viviers breaks down how the bank aims to change access to higher education with its flexible financial solutions in the education sector. "We all the traditional study loans and what they offer, but at Capitec, we […]

today19/10/2023

Capitec encourages customers to use cards and ATMs after online services went down
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NEWS

Capitec responds to clients’ concerns about the outage of online services

By Katlego Sekhu Clients of Capitec bank have expressed their frustrations on social media over the unavailability of the bank's App and mobile services. Following their complaints, the bank posted that they are aware of the outage and that they are working on the issue. In a statement this morning, Capitec encourages people to make use of their cards and ATMs as their IT team continues to work on the […]

today05/08/2022

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ENTERTAINMENT

Duncan has accused an SA bank of stealing his money

Kaya 959 Reporter Sphamandla Mbambo, commonly known as Duncan Skuva,  is the latest celebrity to be pounced on by scammers. The South African rapper recently took to Twitter to express his concern about losing mysteriously losing his money. He accused Capitec Bank of withdrawing his money without his authorization. The rapper posted a photo of his bank account transactions that were made without his permission. He was complaining about a debit order […]

today02/06/2022

Capitec Bank branch
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NEWS

Capitec sets record straight after naked woman’s rampage goes viral

By Kaya 959 Reporter Capitec has wrapped up its investigation into why a woman stripped naked and trashed one of its branches. The bank has denied claims by social media users that the woman had been denied transactions. Capitec also denied allegations that the woman had been paying off a loan. In a statement via its Facebook page, Capitec says the incident occurred at its Strand branch. A clip of […]

today05/11/2021

Capitec Bank branch
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NEWS

Capitec ‘perplexed’ after woman strips naked, goes on tirade

By Kaya 959 Reporter Capitec Bank is investigating an incident at one of its branches after a woman stripped naked and went on a rampage. The banking institution says it is "baffled" by the incident, which took place at a branch in Cape Town. A clip of the incident went viral on social media this week. It shows the naked woman screaming and throwing things on the floor. She is […]

today04/11/2021

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LINEUP

SA’s favourite bank according to SA’s Customer Satisfaction Index

With many South Africans spoilt for choice when it comes to banking products, the big question is which bank is the preferred option across the country? Consulta’s Head of Customer Insights, Ineke Prinsloo recently joined Gugulethu Mfuphi to unpack the latest 2020 South African Customer Satisfaction Index for banking conducted by research group Consulta. Listen to the full conversation: Content hosted by iono.fm The South African Customer Satisfaction Index (SA-csi) is […]

today17/03/2021

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Privacy Policy

THIS PRIVACY STATEMENT FORMS PART OF KAYA 959’S TERMS OF USE POLICY. IF YOU DO NOT AGREE WITH ANY TERM OF THIS PRIVACY STATEMENT, YOU MUST CEASE YOUR ACCESS OF THIS WEBSITE IMMEDIATELY. 

POPIA Act – To promote the protection of personal information processed by public and private bodies; to introduce certain conditions so as to establish minimum requirements for the processing of personal information; to provide for the establishment of an Information Regulator to exercise certain powers and to perform certain duties and functions in terms of this Act and the Promotion of Access to Information Act, 2000; to provide for the issuing of codes of conduct; to provide for the rights of persons regarding unsolicited electronic communications and automated decision making; to regulate the flow of personal information across the borders of the Republic; and to provide for matters connected therewith.

RECOGNISING THAT—

  • section 14 of the Constitution of the Republic of South Africa, 1996, provides that everyone has the right to privacy;
  • the right to privacy includes a right to protection against the unlawful collection, retention, dissemination and use of personal information;
  • the State must respect, protect, promote and fulfil the rights in the Bill of Rights;

AND BEARING IN MIND THAT—

  • consonant with the constitutional values of democracy and openness, the need for economic and social progress, within the framework of the information society, requires the removal of unnecessary impediments to the free flow of information, including personal information;

AND IN ORDER TO—

  • regulate, in harmony with international standards, the processing of personal information by public and private bodies in a manner that gives effect to the right to privacy subject to justifiable limitations that are aimed at protecting other rights and important interests,
  1. Definitions and Interpretation

1.1.“Personal Information” means information relating to an identifiable, living, natural person and where it is applicable, identifiable, existing juristic person, including all information as defined in the Protection of Personal Information Act 4 of 2013. 

1.2  Parliament assented to POPIA on 19 November 2013. The commencement date of section 1, Part A of Chapter 5, section 112 and section 113 was 11 April 2014. The commencement date of the other sections was 1 July 2020 (with the exception of section 110 and 114(4). The President of South Africa has proclaimed the POPI commencement date to be 1 July 2020.

 
1.3. “Processing” means the creation, generation, communication, storage, destruction of personal information as more fully defined in the Protection of Personal Information Act 4 of 2013.  

1.4. “You” or the “user” means any person who accesses and browses this website for any purpose. 

1.4. “Website” means the website of the KAYA 959 at URL www.kaya959.co.za or such other URL as KAYA 959 may choose from time to time.   

  1. Status and Amendments

2.1. KAYA 959 respects your privacy. This privacy policy statement sets out KAYA 959’s information gathering and dissemination practices in respect of the Website. 

2.2. This Privacy Policy governs the processing of personal information provided to KAYA 959 through your use of the Website. 

2.3. Please note that, due to legal and other developments, KAYA 959 may amend these terms and conditions from time to time.  

  1. Processing of Personal Information

3.1. By providing your personal information to KAYA 959 you acknowledge that it has been collected directly from you and consent to its processing by KAYA 959. 

3.2. Where you submit Personal Information (such as name, address, telephone number and email address) via the website (e.g. through completing any online form) the following principles are observed in the processing of that information: 

3.2.1. KAYA 959 will only collect personal information for a purpose consistent with the purpose for which it is required. The specific purpose for which information is 
collected will be apparent from the context in which it is requested. 

3.2.2. KAYA 959 will only process personal information in a manner that is adequate, relevant and not excessive in the context of the purpose for which it is processed. 

3.2.3. Personal information will only be processed for a purpose compatible with that for which it was collected, unless you have agreed to an alternative purpose in writing or KAYA 959 is permitted in terms of national legislation of general application dealing primarily with the protection of personal information. 

3.2.4. KAYA 959 will keep records of all personal Information collected and the specific purpose for which it was collected for a period of 1 (one) year from the date on which it was last used. 

3.2.5. KAYA 959 will not disclose any personal information relating to you to any third party unless your prior written agreement is obtained or KAYA 959 is required to do so by law. 

3.2.6. If personal information is released with your consent KAYA 959 will retain a record of the information released, the third party to which it was released, the reason for the release and the date of release, for a period of 1 (one) year from the date on which it was last used. 

3.2.7. KAYA 959 will destroy or delete any personal information that is no longer needed by KAYA 959 for the purpose it was initially collected, or subsequently processed. 

3.3. Note that, as permitted by the Electronic Communications and Transactions Act 25 of 2002, KAYA 959 may use personal information collected to compile profiles for statistical purposes. No information contained in the profiles or statistics will be able to be linked to any specific user.    

  1. Collection of anonymous data

4.1. KAYA 959 may use standard technology to collect information about the use of this website. This technology is not able to identify individual users but simply allows KAYA 959 to collect statistics. 

4.2. KAYA 959 may utilise temporary or session cookies to keep track of users’ browsing habits. A cookie is a small file that is placed on your hard drive in order to keep a record of your interaction with this website and facilitate user convenience. 

4.2.1. Cookies by themselves will not be used to identify users personally but may be used to compile identified statistics relating to use of services offered or to provide KAYA 959 with feedback on the performance of this website. 

4.2.2. The following classes of information may be collected in respect of users who have enabled cookies: 

4.2.2.1. The browser software used; 

4.2.2.2. IP address; 

4.2.2.3. Date and time of activities while visiting the website; 

4.2.2.4. URLs of internal pages visited; and 

4.2.2.5. referrers. 

4.3. If you do not wish cookies to be employed to customize your interaction with this website it is possible to alter the manner in which your browser handles cookies. Please note that, if this is done, certain services on this website may not be available. 

  1. Security

5.1. KAYA 959 takes reasonable measures to ensure the security and integrity of information submitted to or collected by this website, but cannot under any circumstances be held liable for any loss or other damage sustained by you as a result of unlawful access to or dissemination of any personal information by a third party. 

  1. Links to other websites

6.1. KAYA 959 has no control over and accepts no responsibility for the privacy practices of any third party websites to which hyperlinks may have been provided and KAYA 959 strongly recommends that you review the privacy policy of any website you visit before using it further. 

  1. Queries

7.1. If you have any queries about this privacy policy please contact us by emailing [email protected]